Ai finalizat deja chestionarul mai înainte. De aceea nu-l poți relua.
Chestionarul se încărcă...
Trebuie să te autentifici sau să te înregistrezi pentru a începe chestionarul.
Trebuie să termini următorul chestionar pentru a începe acest chestionar:
Rezultate
0 din 50 întrebări au răspunsuri corecte
Durată de răspuns:
Timpul a trecut
Ai obținut 0 din 0 de puncte posibile, (0)
Scor mediu
Scorul tău
Categorii
Benefits Management0%
Governance0%
Program Life Cycle0%
Stakeholder Engagement0%
Strategy Alignment0%
Felicitări! Ai finalizat testul!
Mai sus ai scorurile pe domenii.
Targetul pe care îl recomand să fie atins înainte de prezentarea la examen, este de peste 60% overall.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Cu răspuns
Reia
Întrebarea 1 din 50
1. Întrebare
Assume you are working to change the culture of your organization to one that views its programs and projects as strategic assets and critical to overall success. You have been working on a team to define the long-term objectives of the organization and to set forth vision and mission statements for employees that are meaningful and informative. In your efforts you and your team has agreed that one of the indicators of the organization’s risk tolerance is found in its —
Corect
The business case assesses the program’s investment against its intended benefits. While it includes many Items, a high-level risk and opportunity assessment is a key element as it then shows the organization’s willingness to tolerate risk as it makes its investment decision concerning the program.
PMI®, The Standard for Program Management, 2017, 35
Incorect
The business case assesses the program’s investment against its intended benefits. While it includes many Items, a high-level risk and opportunity assessment is a key element as it then shows the organization’s willingness to tolerate risk as it makes its investment decision concerning the program.
PMI®, The Standard for Program Management, 2017, 35
Întrebarea 2 din 50
2. Întrebare
Assume you are on a selection committee to determine which programs and projects your organization should undertake in the next year. Resources in terms of both people and funding are major constraints. One program is for an organizational change program in which for one project in this program, its output is a new personnel information system, with an outcome a new resource management and compensation policy, which is documented in the —
Corect
Programs are linked to the organization’s strategic plan to help the organization achieve its strategic goals and objectives and balance resource use and maximize value. The business case is developed to assess the investment of the program against its intended benefits. In this situation, the resource management and compensation policy are examples of benefits of the program to consider when it is proposed to the Selection Committee.
PMI®, The Standarfodr Program Management, 2017, 35
Incorect
Programs are linked to the organization’s strategic plan to help the organization achieve its strategic goals and objectives and balance resource use and maximize value. The business case is developed to assess the investment of the program against its intended benefits. In this situation, the resource management and compensation policy are examples of benefits of the program to consider when it is proposed to the Selection Committee.
PMI®, The Standarfodr Program Management, 2017, 35
Întrebarea 3 din 50
3. Întrebare
Assume your executive management team has requested that a standard process be put in place for a business case for new programs and projects to pursue in the organization. You are the leader of a cross-functional team that is designing this process. Your executives have stressed they wish to analyze each proposal from multiple business perspectives and want a balanced view of the business opportunity to be realized as well as the business risk to do so. The first step in this generic process should be to —
Corect
Program strategy alignment begins with a business case. The business case is a documented economic feasibility study so it is the first step in the process. It is used to show the validity of the program’s benefits to be delivered and justifies how the expected outcomes would support the organization’s strategic goals.
PMI®, The Standard for Program Management, 2017, 34
Incorect
Program strategy alignment begins with a business case. The business case is a documented economic feasibility study so it is the first step in the process. It is used to show the validity of the program’s benefits to be delivered and justifies how the expected outcomes would support the organization’s strategic goals.
PMI®, The Standard for Program Management, 2017, 34
Întrebarea 4 din 50
4. Întrebare
Working to prepare the business case for your proposed program to develop a new product to replace asphalt on your nation’s highways so maintenance will not be required, you realize the members of the Portfolio Review Board will be interested the program’s benefits and conduct a cost/benefit analysis. You should –
Corect
The business case assesses the program’s balance between costs and benefits. The cost/benefit analysis should answer questions such as how much will the program cost to implement, how much work the program will contribute to the bottom line, and is the program worth investing in terms of achievement of specific business objectives. It includes intrinsic and extrinsic benefits.
PMI®, The Standard for Program Management, 2017, 35
Incorect
The business case assesses the program’s balance between costs and benefits. The cost/benefit analysis should answer questions such as how much will the program cost to implement, how much work the program will contribute to the bottom line, and is the program worth investing in terms of achievement of specific business objectives. It includes intrinsic and extrinsic benefits.
PMI®, The Standard for Program Management, 2017, 35
Întrebarea 5 din 50
5. Întrebare
You are sponsoring a program to digitize all the records in your nation’s archives. Some of these records are extremely important but are difficult to digitize because they are ones when your country was established, approximately 500 years ago. However, it is essential that they be preserved, and the effort of your program is far larger than originally anticipated. But, now your government is in financial difficulty, and you wonder if your program will be funded. You must –
Corect
Risks are inherent in any program, and high-level risks are part of the program’s business case. The initial risk assessment identifies risks to organizational strategy alignment, and high-level risks are in the business case, which is updated throughout the program. If a large number of risks are identified, the program should not be funded. If only a few risks are identified, it shows the program is in alignment with the organization’s strategy and should be funded and continue to be funded unless the strategy changes dramatically.
PMI®, The Standard for Program Management, 2017, 42
Incorect
Risks are inherent in any program, and high-level risks are part of the program’s business case. The initial risk assessment identifies risks to organizational strategy alignment, and high-level risks are in the business case, which is updated throughout the program. If a large number of risks are identified, the program should not be funded. If only a few risks are identified, it shows the program is in alignment with the organization’s strategy and should be funded and continue to be funded unless the strategy changes dramatically.
PMI®, The Standard for Program Management, 2017, 42
Întrebarea 6 din 50
6. Întrebare
Assume you are the program manager for a national program to secure Romania’s full accession to the Schengen Area (including land borders)—a multi-year effort requiring legislative alignment, infrastructure upgrades, and cross-border coordination. You know this will take time to achieve, so you have –
Corect
This program will last a long time. The roadmap is a chronological representation, shown graphically, of the program’s intended direction and shows dependencies between major milestones and decision points. It then reflects the link between the business case and the program’s work.
Incorect
This program will last a long time. The roadmap is a chronological representation, shown graphically, of the program’s intended direction and shows dependencies between major milestones and decision points. It then reflects the link between the business case and the program’s work.
Întrebarea 7 din 50
7. Întrebare
Assume you are the program manager at ABC Auto Romania, preparing a program to be presented in two weeks for approval by your Portfolio Review Board. The program proposes a next-generation vehicle that operates on integrated solar power, engineered to function reliably even during Romania’s overcast winters and in regions with limited sunlight. In your business case presentation, you want to differentiate this product. To do so, you should first:
Corect
Organizations first build strategy as to how to achieve their vision. When the strategic planning is complete, the strategic goals and objectives are documented in the strategic plan. The strategic plan is subdivided into a set of organizational initiatives that are influenced by several factors – one of which is customer and partner requests. in this situation, the customer requests would be highlighted in the business case.
PMI®, The Standard for Program Management, 2017, 35
Incorect
Organizations first build strategy as to how to achieve their vision. When the strategic planning is complete, the strategic goals and objectives are documented in the strategic plan. The strategic plan is subdivided into a set of organizational initiatives that are influenced by several factors – one of which is customer and partner requests. in this situation, the customer requests would be highlighted in the business case.
PMI®, The Standard for Program Management, 2017, 35
Întrebarea 8 din 50
8. Întrebare
Assume you are the executive sponsor within Romania’s Ministry of Transport for a potential program to replace all asphalt on Romania’s national motorway and expressway network (managed by CNAIR) with a new surface material that would never require maintenance. Risk management is continual in program management and is critical even before formal authorization. You must identify key risks to obtain approval to proceed. Therefore, a key question to be able to answer when you request approval is:
Corect
Assumptions are factors considered to be true, real, or certain. Assumption analysis affects all aspects of the program but are identified as the business case is being prepared and are included in the business case. These assumptions should be validated before the business case is presented.
PMI®, The Standard for Program Management, 2017, 35
Incorect
Assumptions are factors considered to be true, real, or certain. Assumption analysis affects all aspects of the program but are identified as the business case is being prepared and are included in the business case. These assumptions should be validated before the business case is presented.
PMI®, The Standard for Program Management, 2017, 35
Întrebarea 9 din 50
9. Întrebare
Assume you are the program manager at BCD Moto Romania and, right after earning your PgMP®, you’re assigned to lead the 2025 production program for the new motorcycle lineup. Each motorcycle is intended to be operated without helmets thanks to built-in protective systems, and must include additional safety features to keep riders protected even in heavy Bucharest traffic and harsh winter conditions. Each motorcycle must also travel at least 800 miles (~1,300 km) per tank/charge. You have just prepared your Benefits Management Plan for this program. It will be helpful because:
Corect
One purpose of the benefits management plan is to document the activities to achieve the program’s planned benefits. It thus defines how and when benefits are to be delivered, and the specific methods needed so the benefits are fully realized over time.
PMI®, The Standard for Program Management, 2017, 50
Incorect
One purpose of the benefits management plan is to document the activities to achieve the program’s planned benefits. It thus defines how and when benefits are to be delivered, and the specific methods needed so the benefits are fully realized over time.
PMI®, The Standard for Program Management, 2017, 50
Întrebarea 10 din 50
10. Întrebare
Assume you are leading the motorcycle program at BCD Moto Romania. You and your team are actively tracking the benefits defined in your Benefits Management Plan. After reviewing your plan, the Program Governance Board asks you to revise it—there are many intangible benefits, and they want you to add more tangible, easily trackable benefits for reporting to stakeholders. You make a strong case to retain the intangible benefits as you also believe the plan is useful because it:
Corect
The benefits management plan is the baseline document that guides benefit delivery through program performance. It also includes a definition of the metrics and procedures to measure benefits.
PMI®, The Standard for Program Management, 2017, 50
Incorect
The benefits management plan is the baseline document that guides benefit delivery through program performance. It also includes a definition of the metrics and procedures to measure benefits.
PMI®, The Standard for Program Management, 2017, 50
Întrebarea 11 din 50
11. Întrebare
Assume you are leading an AI-enabled motorcycle program at BCD Moto Romania, where advanced rider-assist, predictive maintenance, and adaptive safety features are powered by machine learning models. You and your team are actively tracking the benefits identified in your Benefits Management Plan. You discovered that employee satisfaction, included in the initial plan, is not a useful program-level benefit, so you decide to remove it from tracking. You now have a revised benefits plan in place. This means you should:
Corect
Planning is an iterative process. As the benefit management plan is updated, the program roadmap also should be updated especially since among other things the roadmap describes incremental benefit delivery as applicable.
PMI®, The Standard for Program Management, 2017, 50
Incorect
Planning is an iterative process. As the benefit management plan is updated, the program roadmap also should be updated especially since among other things the roadmap describes incremental benefit delivery as applicable.
PMI®, The Standard for Program Management, 2017, 50
Întrebarea 12 din 50
12. Întrebare
Assume you are managing a program for Romania’s National Meteorological Administration (ANM) in collaboration with the National Institute for Marine Research & Development (NIMRD). Scientists have been studying global warming and note that current Black Sea warming may trigger serious disease risks within the next three years. You and your team prepared a Benefits Delivery Plan. This plan is one of the key documents now used by your Program Governance Board to:
Corect
The benefits management plan is used by program governance for a number of reasons. The Governance Board is interested in determining if benefit achievement is occurring as planned or whether changes are needed to the components or the program.
The Standard for Program Management, 2017, 52
Incorect
The benefits management plan is used by program governance for a number of reasons. The Governance Board is interested in determining if benefit achievement is occurring as planned or whether changes are needed to the components or the program.
The Standard for Program Management, 2017, 52
Întrebarea 13 din 50
13. Întrebare
Assume you have a Program Steering Committee overseeing your program within a Romanian government ministry/agency. It is comprised of the top executives and political appointees as the program is ranked in the top five in the portfolio. You have had to reduce some of the features in the scope originally planned for your program deliverables because of funding cuts. The steering committee must consider:
Corect
Program Benefits and Program Governance are closely linked. The Governance Board, among other things, focuses on benefit delivery and ensuring programs deliver promised benefits. It, along with the program manager and other key stakeholders, may determine the window of opportunity was compromised by actual events in the program, one of which is feature or scope reductions. Investments have time value, and shifts in component schedules may have additional financial impact.
PMI®, The Standard for Program Management, 2017, 52
Incorect
Program Benefits and Program Governance are closely linked. The Governance Board, among other things, focuses on benefit delivery and ensuring programs deliver promised benefits. It, along with the program manager and other key stakeholders, may determine the window of opportunity was compromised by actual events in the program, one of which is feature or scope reductions. Investments have time value, and shifts in component schedules may have additional financial impact.
PMI®, The Standard for Program Management, 2017, 52
Întrebarea 14 din 50
14. Întrebare
Assume you are leading a government agency reorganization in Romania after a 50% budget cut resulting from national fiscal consolidation. Despite previous expansion pressures, to meet the new ceiling several projects and programs were terminated, and many staff positions were eliminated. In deciding which programs to terminate, one of the key considerations was:
Corect
During benefit delivery, programs are reviewed. In this situation, a key focus is on strategic alignment focusing on the link between the organization and program plans; defining, maintaining, and validating the programs’ value proposition; and aligning program management with enterprise operations.
PMI®, The Standard for Program Management, 2017, 52
Incorect
During benefit delivery, programs are reviewed. In this situation, a key focus is on strategic alignment focusing on the link between the organization and program plans; defining, maintaining, and validating the programs’ value proposition; and aligning program management with enterprise operations.
PMI®, The Standard for Program Management, 2017, 52
Întrebarea 15 din 50
15. Întrebare
Assume you are managing a program to develop a new energy source for remote Carpathian regions during long winter periods when solar generation is limited. You have a core team and a Program Management Office (PMO) supporting you and nine active projects. However, your utility company, DCE Energie Romania, is resource-constrained, and it’s difficult to secure key subject-matter experts for this critical program. You’ve been working closely with stakeholders, knowing engagement is vital, and have established effective, ongoing communications. Your Communications Management Plan has been approved by your sponsor and the Program Governance Board. To complement this plan, you should prepare a(n):
Corect
Stakeholder engagement and communications management are closely related. In working to prepare a communications plan for your program, a stakeholder register is another output from Communications Planning to show stakeholder information requirements.
PMI®, The Standard for Program Management, 2017, 60, 113
Incorect
Stakeholder engagement and communications management are closely related. In working to prepare a communications plan for your program, a stakeholder register is another output from Communications Planning to show stakeholder information requirements.
PMI®, The Standard for Program Management, 2017, 60, 113
Întrebarea 16 din 50
16. Întrebare
Assume you are managing a flagship, top-priority program within a Romanian ministry/state-owned enterprise. Your Program Steering Committee meets monthly, and each member receives a weekly status report. The executive sponsor requests these reports to stay current on program activities and help you resolve issues. Your customer (beneficiary agency/major municipal client) also requests monthly meetings and a weekly teleconference. These are key stakeholders, which means you should develop a:
Corect
Communications is at the heart of stakeholder engagement. The program manager engages stakeholders throughout the life of the program, with particular attention to the stakeholders with high power and interest as in this situation. The program manager then needs a communications strategy for each stakeholder in the stakeholder register that shows communications requirements.
PMI®, The Standard for Program Management, 2017, 66
Incorect
Communications is at the heart of stakeholder engagement. The program manager engages stakeholders throughout the life of the program, with particular attention to the stakeholders with high power and interest as in this situation. The program manager then needs a communications strategy for each stakeholder in the stakeholder register that shows communications requirements.
PMI®, The Standard for Program Management, 2017, 66
Întrebarea 17 din 50
17. Întrebare
Assume you are leading Romania’s Digital Public Services Modernization Program, with ministries, county councils, and private partners as key stakeholders. After using a benefits map to cluster stakeholder groups, you consider a Benefits Breakdown Structure (BBS). Its overall objective is:
Corect
The benefits breakdown structure is established in a similar way to the program work breakdown structure. It models the expected benefits of stakeholders in a way that represents their collective view of the situation. At the highest level are strategic objectives, and at lower levels there are benefits, outcomes, and outputs or deliverables. It thus provides a hierarchical view of expected benefits.
Thiry, Michel. Program Management, 2015. Surrey, England: Gower Publishing Limited, 156159
Incorect
The benefits breakdown structure is established in a similar way to the program work breakdown structure. It models the expected benefits of stakeholders in a way that represents their collective view of the situation. At the highest level are strategic objectives, and at lower levels there are benefits, outcomes, and outputs or deliverables. It thus provides a hierarchical view of expected benefits.
Thiry, Michel. Program Management, 2015. Surrey, England: Gower Publishing Limited, 156159
Întrebarea 18 din 50
18. Întrebare
Assume you are managing programs at a Romanian aerospace & defense contractor (e.g., AeroDef Romania), working with the Ministry of National Defense, NATO partners, tier-1 suppliers, and local communities. You aim to continuously improve benefits delivery, and you recognize that active stakeholder engagement is critical. This year you’re focusing on objectivity to build consensus across diverse stakeholder groups and have set it as a personal performance criterion. One way to demonstrate consensus building is:
Corect
This approach is an example of using objectivity to build team consensus as through correspondence with team members who are biased shows how the program manager explained and demonstrated value to the organization and the individual team member of the program’s outcome.
PMI®, Project Manager Competency Development Framework, 2017, 145
Incorect
This approach is an example of using objectivity to build team consensus as through correspondence with team members who are biased shows how the program manager explained and demonstrated value to the organization and the individual team member of the program’s outcome.
PMI®, Project Manager Competency Development Framework, 2017, 145
Întrebarea 19 din 50
19. Întrebare
Assume you’ve been appointed Program Manager at DacPen Romania to develop a next-generation ballpoint pen that will never need replacement, is visually appealing, comes in multiple colors, and is fun yet business-practical. You’re developing a full product series, and the program is currently on track. Your key challenge: each stakeholder on this program has different communication needs. To ensure every stakeholder receives the right information, in a useful format and on time, you ask a core team member to prepare a:
Corect
Stakeholder identification identifies stakeholders or stakeholder groups and lists them in a stakeholder register. This register is established and maintained so the program team can use it for reporting, distributing program deliverables, and providing formal and informal communications.
PMI®, The Standard for Program Management, 2017, 60
Incorect
Stakeholder identification identifies stakeholders or stakeholder groups and lists them in a stakeholder register. This register is established and maintained so the program team can use it for reporting, distributing program deliverables, and providing formal and informal communications.
PMI®, The Standard for Program Management, 2017, 60
Întrebarea 20 din 50
20. Întrebare
Assume you are the program manager for a new administrative system at a major Romanian public hospital so that patients provide their information only once, rather than repeating it to multiple departments (admissions, billing, specialty clinics). Patients are the primary beneficiaries, and you plan to involve them during design and rollout. However, the sponsor funding the effort is the hospital’s COO. You often see these stakeholder groups hold different views on program objectives. As the program manager, the best approach when working with sponsors and users is to:
Corect
Program managers should be in a facilitator role with both the sponsor and the users in any program. The facilitator role balances alignment with program expectations and the ability to achieve them. As the program manager, it is incumbent to alert the sponsor of any discrepancies with any stakeholder group and the consequences as the program manager is responsible for delivering benefits in a timely way.
Thiry, Michel. Program Management, 2015. Surrey, England: Gower Publishing Limited, 100
Incorect
Program managers should be in a facilitator role with both the sponsor and the users in any program. The facilitator role balances alignment with program expectations and the ability to achieve them. As the program manager, it is incumbent to alert the sponsor of any discrepancies with any stakeholder group and the consequences as the program manager is responsible for delivering benefits in a timely way.
Thiry, Michel. Program Management, 2015. Surrey, England: Gower Publishing Limited, 100
Întrebarea 21 din 50
21. Întrebare
You’re leading a member certification program for the Romanian Association for Business Development (RABD). You have a core delivery team, plus many volunteer members, and the Executive Director has just authorized you to hire full-time consultants to support the work. The volunteer stakeholders bring critical domain expertise, but given the program’s large scope and complexity, you’ve needed to negotiate compromises with several of them to address their concerns. These negotiated compromises are part of:
Corect
In program stakeholder engagement, the program manager requires negotiation skills. Large programs with diverse stakeholders may requirefacilitated negotiation sessions when expectations conflict.
PMI®, The Standard for Program Management, 2017, 65
Incorect
In program stakeholder engagement, the program manager requires negotiation skills. Large programs with diverse stakeholders may requirefacilitated negotiation sessions when expectations conflict.
PMI®, The Standard for Program Management, 2017, 65
Întrebarea 22 din 50
22. Întrebare
Your enterprise (e.g., a major utilities or telecom company) has established a Program Steering Committee that meets monthly to review ongoing progress—not only at phase gates. You and your team have identified stakeholders who have an interest in or influence over your program and analyzed their current stance (supportive vs. resistant). Your next step is to:
Corect
In program stakeholder identification, stakeholders are identified and analyzed to prepare a stakeholder register. The register uses detailed stakeholder analysis as it is prepared to list the stakeholders, their level of influence in the program, communications preferences, and other relevant information.
PMI®, The Standard for Program Management, 2017, 60
Incorect
In program stakeholder identification, stakeholders are identified and analyzed to prepare a stakeholder register. The register uses detailed stakeholder analysis as it is prepared to list the stakeholders, their level of influence in the program, communications preferences, and other relevant information.
PMI®, The Standard for Program Management, 2017, 60
Întrebarea 23 din 50
23. Întrebare
You are preparing for a Program Steering Committee meeting for a flagship program within a Romanian ministry/state-owned enterprise. Committee Member A tells you in a pre-meeting that some recent issues do not align with your Benefits Management Plan, and that the program’s risk exposure is unacceptable. She intends to raise a change request during the Committee meeting. Your best course of action is:
Corect
It is unclear as to the program manager’s authority level; regardless, it is a responsibility of the program steering committee to endorse or approve program recommendations and changes.
PMI®, The Standard for Program Management, 2017, 81
Incorect
It is unclear as to the program manager’s authority level; regardless, it is a responsibility of the program steering committee to endorse or approve program recommendations and changes.
PMI®, The Standard for Program Management, 2017, 81
Întrebarea 24 din 50
24. Întrebare
Your company has fully embraced program management. It recognizes its value and has transformed the traditional PMO into an Enterprise Program Management Office (EPMO). You are the Director of the EPMO, reporting directly to the CEO. A defined program life cycle is followed, and your team has developed a standard, scalable program management methodology. You’ve also set up a process where each program has a Program Steering Committee with phase-gate reviews. Such an approach:
Corect
Phase-gate reviews are conducted at the end of a phase, and the program steering committee then decides whether to continue to the next phase, to continue with modifications, or to end either the program or a component.
PMI®, The Standard for Program Management, 2017, 75
Incorect
Phase-gate reviews are conducted at the end of a phase, and the program steering committee then decides whether to continue to the next phase, to continue with modifications, or to end either the program or a component.
PMI®, The Standard for Program Management, 2017, 75
Întrebarea 25 din 50
25. Întrebare
You are managing a strategic program in Germany within a large state-owned enterprise/ministry. Project Manager A flags an issue with implications across Projects A, B, and C. You review it and agree on its significance, then convene the Program Steering Committee to decide the best course of action. The committee concludes that proposed Project B is not required, existing Project C should be terminated, and a new Project D should be initiated. Your next step should be:
Corect
Planning is an iterative process. When components are initiated or terminated, all program-level documentation associated with the component needs to be updated to reflect changes.
PMI®, The Standard for Program Management, 2017, 77
Incorect
Planning is an iterative process. When components are initiated or terminated, all program-level documentation associated with the component needs to be updated to reflect changes.
PMI®, The Standard for Program Management, 2017, 77
Întrebarea 26 din 50
26. Întrebare
Assume your UK enterprise has fully embraced program management and established a process where each program has a Program Steering Committee with phase-gate reviews. Working with program managers, committee members monitor progress to maximize program success. Inevitably, changes will occur. The Steering Committee is responsible for:
Corect
Governance has a key role in authorizing program changes. The program steering committee defines the types of changes the program manager can independently authorize and approve and determines those that are significant enough to warrant more discussion before a decision is made.
PMI®, The Standard for Program Management, 2017, 74
Incorect
Governance has a key role in authorizing program changes. The program steering committee defines the types of changes the program manager can independently authorize and approve and determines those that are significant enough to warrant more discussion before a decision is made.
PMI®, The Standard for Program Management, 2017, 74
Întrebarea 27 din 50
27. Întrebare
You are managing a national program to overhaul Romania’s immigration framework within the Ministry of Internal Affairs / General Inspectorate for Immigration (IGI). The challenge: major urban concentration (e.g., Bucharest, Cluj) versus underpopulated rural counties. Newcomers resist location directives, prefer established diaspora/friend networks in crowded cities, and fear limited welcome in rural areas. Given the program’s high profile, you establish a Program Steering Committee chaired by your agency head, with peer-level members from ministries with interest/influence (Labor, Development, Education, Health). This situation means:
Corect
Since the members of this committee are high-ranking officials or for any program steering committee, scheduled times for meetings such as phase-gate and decision-point reviews, health checks, and any required audits are needed in advance to ensure the people are available to participate.
PMI®, The Standard for Program Management, 2017, 71
Incorect
Since the members of this committee are high-ranking officials or for any program steering committee, scheduled times for meetings such as phase-gate and decision-point reviews, health checks, and any required audits are needed in advance to ensure the people are available to participate.
PMI®, The Standard for Program Management, 2017, 71
Întrebarea 28 din 50
28. Întrebare
Your Romanian consumer-goods company has launched a program to develop new pet food products. You’ve been appointed as the Program Manager. It’s the first initiative of its kind in your company, created because multiple pipeline projects share dependencies and common resources (R&D labs, regulatory approvals with ANSVSA, shared suppliers, and national retail channels). You’ve identified commonalities among project benefits. This will be the first program in your company to have a Program Steering Committee active throughout the entire life cycle. As a result, the company is establishing program governance as a standard process, which then addresses:
Corect
Program governance covers systems and methods by which programs and its strategy are defined, authorized, monitored, and supported by the organization. It ensures programs are managed effectively and consistency. The program steering committee is charged to endorse or approve recommendations made regarding a program under its authority.
PMI®, The Standard for Program Management, 2017, 67
Incorect
Program governance covers systems and methods by which programs and its strategy are defined, authorized, monitored, and supported by the organization. It ensures programs are managed effectively and consistency. The program steering committee is charged to endorse or approve recommendations made regarding a program under its authority.
PMI®, The Standard for Program Management, 2017, 67
Întrebarea 29 din 50
29. Întrebare
In your Romanian organization, each program has its own Program Steering Committee. At times, however, issues arise that require you—as Program Manager—to interface directly with executive leadership (e.g., the Executive Board/Minister’s Cabinet) and external stakeholders (regulators, strategic partners, EU bodies). If this needs to be done, you should:
Corect
An issue escalation process should be included in the governance plan. There are times when the program manager may need to contact an executive or an external stakeholder, and information obtained should then be provided to the committee. The governance plan defines expectations for issue escalation at all levels including when to engage stakeholders for effective issue resolution.
PMI®, The Standard for Program Management, 2017, 73
Incorect
An issue escalation process should be included in the governance plan. There are times when the program manager may need to contact an executive or an external stakeholder, and information obtained should then be provided to the committee. The governance plan defines expectations for issue escalation at all levels including when to engage stakeholders for effective issue resolution.
PMI®, The Standard for Program Management, 2017, 73
Întrebarea 30 din 50
30. Întrebare
Your Italy-based program spans teams on three continents. Many team members are struggling with the new Project & Portfolio Management (PPM) system, and training is required. You have a PPM expert on staff, and the PPM vendor also offers courses. Teams work six days per week. The program has a three-year horizon; you’re now in year two, after your Program Management Plan was approved following six months of initiation and planning. One of your five components has completed its deliverables and realized its benefits. Now, you should:
Corect
Since the component has reached the end of its life cycle or in situations where it met planned program milestones, the next step is for the program manager to collaborate with the sponsor to present a request to transition this component. This request then is presented to the program steering committee.
PMI®, The Standard for Program Management, 2017, 101
Incorect
Since the component has reached the end of its life cycle or in situations where it met planned program milestones, the next step is for the program manager to collaborate with the sponsor to present a request to transition this component. This request then is presented to the program steering committee.
PMI®, The Standard for Program Management, 2017, 101
Întrebarea 31 din 50
31. Întrebare
Your organization submitted a proposal to France’s government agency ANAF. A key requirement is that the Program Manager must be PgMP®-certified. You were named as Program Manager and planned to take the exam in three weeks—there seemed to be plenty of time since it is June 1, and the contract award date is July 1. Your company is confident it will win and you are drafting the Program Charter. Your company does win the contract, but your PgMP® test date is pushed to August because the testing center is fully booked in June. You should:
Corect
As you are not yet certified as a PgMP®, and it was a contractual requirement to be certified, you need to inform the client. As part of the PMI® Code of Ethics and Professional Conduct, it is incumbent to act in a truthful matter and under fairness we must disclose any real or potential conflicts of interest to appropriate parties.
PMI® PMI Code of Ethics and Professional Conduct. Available from http://www.pmi.org
Incorect
As you are not yet certified as a PgMP®, and it was a contractual requirement to be certified, you need to inform the client. As part of the PMI® Code of Ethics and Professional Conduct, it is incumbent to act in a truthful matter and under fairness we must disclose any real or potential conflicts of interest to appropriate parties.
PMI® PMI Code of Ethics and Professional Conduct. Available from http://www.pmi.org
Întrebarea 32 din 50
32. Întrebare
You are the program manager for Bucharest’s initiative to place all overhead electrical, telecom, and fiber lines underground to reduce outages during severe windstorms and ice events. As program manager, you will select subcontractors to support the program. You prepare criteria for make-or-buy decisions, as well as the criteria to select subcontractors:
Corect
Early procurement planning is key for successful procurement management. Make-or-buy decisions are business decisions that can have far-reaching impacts on any organization. The program manager reviews the program components and develops a plan to optimize procurements to meet program objectives and deliver benefits. It is important to address commonality for the various procurement options across the program’s scope.
PMI®, The Standard for Program Management, 2017, 117
Incorect
Early procurement planning is key for successful procurement management. Make-or-buy decisions are business decisions that can have far-reaching impacts on any organization. The program manager reviews the program components and develops a plan to optimize procurements to meet program objectives and deliver benefits. It is important to address commonality for the various procurement options across the program’s scope.
PMI®, The Standard for Program Management, 2017, 117
Întrebarea 33 din 50
33. Întrebare
You are managing a long-duration program for your county’s Water Management Authority. It’s currently scheduled for nine years, and may extend further. You have seven projects in the program and are now in year two. You and the program management team must analyze any environmental or legislative changes during delivery (e.g., updates to Romanian water laws, EU directives, permitting) that may affect the program. This is a key activity to perform during the:
Corect
Environmental changes are critical, because they can affect the program financial management activities. It is necessary for the program’s finances and expenditures to be within budget and controlled; these environmental changes could create changes to the budget baseline.
PMI®, The Standard for Program Management, 2017, 127-128
Incorect
Environmental changes are critical, because they can affect the program financial management activities. It is necessary for the program’s finances and expenditures to be within budget and controlled; these environmental changes could create changes to the budget baseline.
PMI®, The Standard for Program Management, 2017, 127-128
Întrebarea 34 din 50
34. Întrebare
You are new to UAE’s National Sanitary Veterinary and Food Safety Authority (ANSVSA). You’re managing a program to determine whether camel milk is safe for production in UAE and for export, including selecting appropriate testing methods. The program has three components. The agency has recently shifted from silos to cross-functional teams. With many key stakeholders involved—ANSVSA staff, the parent Ministry of Agriculture, camel-milk producers, test manufacturers, consumer groups, and EU/regulatory officials—once your charter was approved and your four-person core team formed, you decided to:
Corect
A change management process is necessary and includes items such as the approach to request change, assess its impact, determine an appropriate decision, communicate it, and obtain funding to do the work.
PMI®, The Standard for Program Management, 2017, 112
Incorect
A change management process is necessary and includes items such as the approach to request change, assess its impact, determine an appropriate decision, communicate it, and obtain funding to do the work.
PMI®, The Standard for Program Management, 2017, 112
Întrebarea 35 din 50
35. Întrebare
You are a program manager at a Bulgarian software services company. Your new initiative will move the company to cloud computing and replace the legacy finance & accounting systems (ERP/GL/AP/AR). You are now preparing your program scope. You should use the:
Corect
The program work breakdown structure (PWBS) encompasses the total scope of the program and includes the deliverables to be produced by the components. It then is used to build realistic schedules, develop cost estimates, and organize the work.
PMI®, The Standard for Program Management, 2017, 123
Incorect
The program work breakdown structure (PWBS) encompasses the total scope of the program and includes the deliverables to be produced by the components. It then is used to build realistic schedules, develop cost estimates, and organize the work.
PMI®, The Standard for Program Management, 2017, 123
Întrebarea 36 din 50
36. Întrebare
You are managing a strategic program at a Italian enterprise with five program managers. Despite hiring a certified cost-estimating SME to aid with estimates, every finalized budget has historically been exceeded given resource needs and unit costs. This pattern persists across programs. During your program, you should:
Corect
Formulation involves translating strategic objectives to program outcomes, appointing a sponsor, and a program manager. However, since budgets tend to exceed their allotted allocation, as the program manager, program formulation should be repeated at regular intervals during the program. It is iterative and enables the program manager to redefine the program more definitely to best define the program’s ultimate business value.
Thiry, Michel. Program Management, 2015. Surrey, England: Gower Publishing Limited, 138
Incorect
Formulation involves translating strategic objectives to program outcomes, appointing a sponsor, and a program manager. However, since budgets tend to exceed their allotted allocation, as the program manager, program formulation should be repeated at regular intervals during the program. It is iterative and enables the program manager to redefine the program more definitely to best define the program’s ultimate business value.
Thiry, Michel. Program Management, 2015. Surrey, England: Gower Publishing Limited, 138
Întrebarea 37 din 50
37. Întrebare
You are leading France’s national e-Health Interoperability Program, coordinating multiple hospitals, CNAS, and private providers. You spend most of your time communicating with stakeholders across regions and preparing tailored status reports for different groups, including your Program Steering Committee, which holds frequent reviews and rigorous stage-gate checkpoints. As a program manager, you recognize the key distinctions between a project life cycle and a program life cycle. One of these distinctions is:
Corect
Programs often begin as the organization realizes ongoing projects, programs, and other work are related as they are pursing common outcomes, capabilities, objectives, or benefits. Then, a program is established as it is recognized by grouping these activities as a program greater benefits and effectiveness will result than if they continued to be managed in a standalone way.
PMI®, The Standard for Program Management, 2017, 7
Incorect
Programs often begin as the organization realizes ongoing projects, programs, and other work are related as they are pursing common outcomes, capabilities, objectives, or benefits. Then, a program is established as it is recognized by grouping these activities as a program greater benefits and effectiveness will result than if they continued to be managed in a standalone way.
PMI®, The Standard for Program Management, 2017, 7
Întrebarea 38 din 50
38. Întrebare
You are managing a six-year construction program in Switzerland (e.g., a mountain expressway segment or hydropower facility). You defined the program components in the Charter and how they align to outcomes. You anticipate numerous changes over the six years. You’ll be co-located at a remote site (e.g., Apuseni/Carpathians), while your sponsor and Program Steering Committee remain at headquarters in Bucharest. Some changes will be minor and quick to handle; others may impact work across the company and require assistance from HQ. Your best course of action is to:
Corect
The change management plan includes change thresholds in which the types of changes the program manager can determine whether to approve his or her own are defined, and the types of changes that require escalation are defined.
PMI®, The Standard for Program Management, 2017, 112
Incorect
The change management plan includes change thresholds in which the types of changes the program manager can determine whether to approve his or her own are defined, and the types of changes that require escalation are defined.
PMI®, The Standard for Program Management, 2017, 112
Întrebarea 39 din 50
39. Întrebare
You are managing a transformation to embed a management-by-program culture at a French-headquartered regional financial group (FrFin Group). Your first flagship program is to enable portable financial transactions on any device—phone, tablet, eReader, or computer—via an omni-channel digital wallet and instant payments. You note that a core cryptography/API security architect will be needed by two projects at roughly the same time. Both project managers have included this expert in their resource plans, RAMs, and schedules. This is an example of:
Corect
It Is the responsibility of the program manager to determine how resources will be allocated across components, so they are not overcommitted and to ensure inadequate support does not occur. The resource management plan serves among other things to describe guidelines to resolve resource conflicts as in this situation.
PMI®, The Standard for Program Management, 2017, 119
Incorect
It Is the responsibility of the program manager to determine how resources will be allocated across components, so they are not overcommitted and to ensure inadequate support does not occur. The resource management plan serves among other things to describe guidelines to resolve resource conflicts as in this situation.
PMI®, The Standard for Program Management, 2017, 119
Întrebarea 40 din 50
40. Întrebare
You are managing a flagship program at a Polish state-owned utility/agency. One of the projects in your program has reported actuals of $1,000,000 against a planned value of $500,000. You suspect the project will run out of funds soon; if it does, it will impose financial constraints on your other projects and the entire program. Therefore, as the program manager, you should:
Corect
Periodic reports and presentations are outputs from Program Reporting. Information on status and progress must be communicated to stakeholders through the information distribution process to provide stakeholders with status and deliverable information. The purpose of reporting and presentations is to present a clear picture of the entire program.
PMI®, The Standard for Program Management, 2017, 127
Incorect
Periodic reports and presentations are outputs from Program Reporting. Information on status and progress must be communicated to stakeholders through the information distribution process to provide stakeholders with status and deliverable information. The purpose of reporting and presentations is to present a clear picture of the entire program.
PMI®, The Standard for Program Management, 2017, 127
Întrebarea 41 din 50
41. Întrebare
You are the program manager at a Romanian medical device company. Extensive clinical trials are run as individual projects during and after product development to identify potential issues before ANMDMR/EU MDR regulatory submission. As the program manager, you recognize that:
Corect
In program life cycle management, the purpose is to manage program activities and facilitate program definition, program delivery, and program closure; therefore, it is useful to establish a common and consistent set of processes to apply during these phases, which sometimes overlap.
PMI®, The Standard for Program Management, 2017, 89
Incorect
In program life cycle management, the purpose is to manage program activities and facilitate program definition, program delivery, and program closure; therefore, it is useful to establish a common and consistent set of processes to apply during these phases, which sometimes overlap.
PMI®, The Standard for Program Management, 2017, 89
Întrebarea 42 din 50
42. Întrebare
Assume a new program to increase social media adoption and impact at your French engineering company has been approved by the Portfolio Review Board. Several candidates have expressed interest in managing this program. The program manager should be:
Corect
During program formulation, the program sponsor is selected, and he or she assigns a program manager to conduct and manage the program.
PMI®, The Standard for Program Management, 2017, 92
Incorect
During program formulation, the program sponsor is selected, and he or she assigns a program manager to conduct and manage the program.
PMI®, The Standard for Program Management, 2017, 92
Întrebarea 43 din 50
43. Întrebare
You are leading Romania’s 2026 Vehicle Program at a major OEM headquartered in Mioveni. You initially expected seven components, but while developing the Program Charter you determined you need fifteen components. You prepared a business case for each, and with the Program Management Plan approved, program delivery is now underway. As the leader, you are accountable for delivering the promised benefits. A key personal competency is to establish and communicate the program’s vision, mission, and strategic value, which is shown by:
Corect
In this performance criterion, team members need to recognize how their activities contribute to overall program success. Other examples are for the program manager to give presentations with practical and understandable information about the program’s vision, mission, and strategic value and to encourage team members to present voluntarily feedback as to how to better align their activities with the program’s strategic value during planned and ad hoc review meetings.
PMI®, Project Manager Competency Development Framework, 2017, 134
Incorect
In this performance criterion, team members need to recognize how their activities contribute to overall program success. Other examples are for the program manager to give presentations with practical and understandable information about the program’s vision, mission, and strategic value and to encourage team members to present voluntarily feedback as to how to better align their activities with the program’s strategic value during planned and ad hoc review meetings.
PMI®, Project Manager Competency Development Framework, 2017, 134
Întrebarea 44 din 50
44. Întrebare
You are managing Germany’s Autonomous Vehicle Program at a national OEM/tech consortium, working with regulators (MT, DRPCIV) on safety and pilot deployments. You have three projects identified so far, and you’re only in year one. At the program level, your role includes embracing and exploiting change. Program-level change request analysis involves identifying, documenting, and estimating the effort a change would require. In addition, as program manager, you must:
Corect
In Program Scope Monitoring and Controlling, a change management activity is established. As an output, the disposition of the request and the rationale of the decision are determined, and the change request and supporting detail are recorded.
PMI®, The Standard for Program Management, 2017, 137
Incorect
In Program Scope Monitoring and Controlling, a change management activity is established. As an output, the disposition of the request and the rationale of the decision are determined, and the change request and supporting detail are recorded.
PMI®, The Standard for Program Management, 2017, 137
Întrebarea 45 din 50
45. Întrebare
Your Autonomous, Self-Driving Vehicle Program in US is nearing completion. As an experienced program manager, you follow the best practice of capturing lessons learned continuously across life-cycle phases. The next step in this process is to:
Corect
A final lessons learned report should be prepared by the program manager, which incorporates individual findings since lessons learned are captured throughout the program. It should be available as part of knowledge transfer to inform others and help them avoid pitfalls encountered during program delivery.
PMI®, The Standard for Program Management, 2017, 139
Incorect
A final lessons learned report should be prepared by the program manager, which incorporates individual findings since lessons learned are captured throughout the program. It should be available as part of knowledge transfer to inform others and help them avoid pitfalls encountered during program delivery.
PMI®, The Standard for Program Management, 2017, 139
Întrebarea 46 din 50
46. Întrebare
You are responsible for launching a nationwide ≤3-hour online grocery delivery system for a Polish supermarket chain with ~1,000 stores. This is a major culture change, some employees fear job losses, and you must deliver within one year to outpace competitors. Even though your Program Management Plan and Roadmap document the intended direction and benefits, you:
Corect
Programs have a degree of uncertainty as in this situation. Since even in the program delivery phase the entire number of components may not be known, the program manager oversees the components in this phase, and if required, then accommodates needed change through adaptive change by re-planning their proper integration or realigning the components.
PMI®, The Standard for Program Management, 2017, 95
Incorect
Programs have a degree of uncertainty as in this situation. Since even in the program delivery phase the entire number of components may not be known, the program manager oversees the components in this phase, and if required, then accommodates needed change through adaptive change by re-planning their proper integration or realigning the components.
PMI®, The Standard for Program Management, 2017, 95
Întrebarea 47 din 50
47. Întrebare
You are a program manager contracted to a Berlin-based consumer electronics company developing next-generation laptops and tablets for the retail market. You have a solid working relationship with your client’s program manager. However, the client has not paid your last invoice of €500,000, and it is now more than 90 days overdue. Your company’s accounting policy states any invoice over 90 days is treated as bad debt. You now need to:
Corect
Bad debt is money that is not collectible and is therefore worthless. As a result, it is deemed an expense to the business rather than revenue because the business incurred the expense of providing a service or product for which it was not paid. In response to this problem, you need to take corrective action, which is an output of Program Financial Management.
PMI®, The Standard for Program Management, 2017, 128
Incorect
Bad debt is money that is not collectible and is therefore worthless. As a result, it is deemed an expense to the business rather than revenue because the business incurred the expense of providing a service or product for which it was not paid. In response to this problem, you need to take corrective action, which is an output of Program Financial Management.
PMI®, The Standard for Program Management, 2017, 128
Întrebarea 48 din 50
48. Întrebare
You are the program manager at a Romanian toy manufacturer launching a new line of children’s toys for EU markets. Requirements keep changing, several key SMEs were reassigned, a significant portion of your budget is already depleted before mid-program, and some toy batches failed inspection (e.g., EN 71 / CE conformity). You’re concerned and need to consider:
Corect
As the products are not passing inspection, a quality assurance audit may be useful to assess the quality control results of the components and to see if overall program quality is being delivered.
PMI®, The Standard for Program Management, 2017, 132
Incorect
As the products are not passing inspection, a quality assurance audit may be useful to assess the quality control results of the components and to see if overall program quality is being delivered.
PMI®, The Standard for Program Management, 2017, 132
Întrebarea 49 din 50
49. Întrebare
You are the program manager at USTech Mobile USA for a ninth-generation smartphone program with multiple component projects. You served on the core team for the eighth-generation phone, so you can apply those lessons learned. Schedule is the dominant constraint, and there’s a real risk you’ll miss the User-Acceptance Test (UAT) milestone even though it’s six months away. Your next step is to:
Corect
The program master schedule should be reviewed to assess the impact of component changes such as missing a key milestone on the other components and on the program itself. There may be a need to accelerate or decelerate components in the schedule to meet goals. Early identification of slippages such as this one is critical.
PMI®, The Standard for Program Management, 2017, 136
Incorect
The program master schedule should be reviewed to assess the impact of component changes such as missing a key milestone on the other components and on the program itself. There may be a need to accelerate or decelerate components in the schedule to meet goals. Early identification of slippages such as this one is critical.
PMI®, The Standard for Program Management, 2017, 136
Întrebarea 50 din 50
50. Întrebare
You are managing a next-generation catalytic converter program for a Germany automotive OEM/supplier cluster (e.g., Munchen). After multiple issues, the program has reached the closing stage. You want to ensure ongoing operational sustainability of what the program delivered. To do so effectively, you should:
Corect
Before closing a program, estimates may be needed to determine costs of sustaining the program’s benefits. Residual activities may be required to oversee the ongoing benefits.
PMI®, The Standard for Program Management, 2017, 139
Incorect
Before closing a program, estimates may be needed to determine costs of sustaining the program’s benefits. Residual activities may be required to oversee the ongoing benefits.
PMI®, The Standard for Program Management, 2017, 139